Please note most orders take 2-5 business days to process before actually leaving our warehouse. If we do not have an item in stock, a refund will be issued. You may receive a shipping notification before your order actually leaves our warehouse, because this message is sent automatically as soon as a shipping label is created.
Pre-ordered items ship slightly before or on their release dates. If you are ordering other items along with a pre-order, all items will ship together.
A Note About USPS Shipping
USPS does NOT guarantee the delivery times for any service they offer (including Priority). The USPS does estimate typical delivery times of 2 – 8 business days for Media Mail, and most orders shipped with this service do arrive close to that window. However, we have seen many instances where we give USPS packages to the local post office here in Brooklyn, NY, and do not see the first scan on the package for up to 2 weeks. If you need your order to arrive by a specific date, we discourage you from choosing Media Mail or First Class service to ship your order. For faster transit times, you can select Priority Mail.
Please allow two weeks before contacting us for US orders, and 4 weeks for international orders. There are a number of factors that contribute to transit times, most of which are out of our control once an order is given to the carrier.
Feel free to email us at firstname.lastname@example.org if you need something by a specific date and we will try and make that happen for you. While most orders take 2-5 business days to process, we can try and expedite your order.